Latest Reviews

  • Rickb .

    Q6 Edge® HD Power Chair Reviews

    (Dec 10, 2014)
    Category: Quantum Rehab® Reviews I just got this chair today, Dec 12, 2014. Been in a chair 14 years, Compared to my Pronto M61, this chair leaves a lot to be desired. My chair was supposed to be green, even in the light it looks black. The joystick position is awkward, the foot plate is too big, the free cup holder is a joke, and was broken off even before the dealer made it out to my vehicle. The free Army patch was nice, but I'm not going to cut Velcro and stick it to the back of the chair because it will just look like garbage. The seat belt has been removed, the cup holder was broke so its gone, oh that bulky cane holder, off too. Finally, the worst part of this chair is the off board charger, whoever though this charger was a good idea should be fired. The only good thing about this chair is the VA bought it,(I had no say in the matter,) I doubt I will use the chair, I just need to wait 7 years and the VA will buy me another one, in the meantime my old Pronto still works fine.
  • Sig Petri

    Quantum® 6000Z Power Chair Reviews

    (Nov 23, 2014)
    Category: Quantum Rehab® Reviews This is my second Quantum 6000 in the last 6 years. I'm hard on my chairs in terms of driving them at top speed for as long as the battery lasts. I try to drive on smooth surfaces as much as possible but bumpy sidewalks are hard to avoid so the chair gets quite a pounding for 20% of my trips. The first chair (Q6000) went 3,500km (2,100 miles) in 5 years. The main problem was that the motors kept overheating after about 3 hours of 6mph top speed running. The caster bearings had to be replaced once and the seating tilt system was a bit loose at the end. The new 6000z is only 7 months old and I just went over 1,400km (870 miles). The new motors do not overheat. The Rim head controller joystick has completely failed on 2 occasions which resulted in a runaway chair. Very scary! This is the reason Durability only scored 4 stars. This is now fixed thankfully. The rear casters are starting to squeak but I'm going to wait to have this sorted in the spring. Overall the Q6000z is an amazing robust chair.
  • SHARI SCHA...

    Q6 Edge® Power Chair Reviews

    (Nov 21, 2014)
    Category: Quantum Rehab® Reviews The casters need a major redesign and better quality materials. In my opinion this power chair is best suited to someone who is 100% confined to an indoor ONLY facility. My chair has already had to have the front casters and arms replaced and no sooner that was accomplished, I now have to have the rear casters etc., replaced. I know what the problem is and how the design team could effectively correct the issue. I NEED mobility - NOT cabin fever!
  • Mike Willis

    Q6 Edge® HD Power Chair Reviews

    (Nov 14, 2014)
    Category: Quantum Rehab® Reviews I got my Q6 Edge this past June 2014 (it has 62 miles on the odometer). I still owe my provider $1,300 for it. I wish it was Pride Mobility that I owed and not the provider or else Pride Mobility would not get the balance due. The coating on the foot rests is coming loose (eyesore for a $30,000 wheelchair), impossible to drive/steer in a straight line, the rubber padding on my left armrest is coming apart, the armrest have too many “moving parts”…(too many bolts to have to be maintained. My transfers are lateral and the flimsy armrests do not give me any mental confidence during the transfer (I’m waIting any day now for the armrests to break off and take me with them), the outsides of the armrest have a built in groove for attaching items like a cup holder, but on several occasions during a transfer, my finger has gotten caught in this groove and was VERY painful. Both armrests have become very loose due to my flipping them up and down during transfers. I nor my wife can just tighten a bolt. These particular bolts are troublesome to get to.) The controller (where joystick is) is not designed well….the speed control is on the right side so if you are moving along and bump into something, chances are your speed got adjusted to high and I’m crashing int\o a a wall. The same safety concern applies to the opposite side where the on/off switch is located. Many times during transfers, my leg will hit the on switch and my chair goes wherever. I have a thigh guard on each side of my seat. Both covers of the guards have already worn out with holes (I expect better quality from a $34,000 wheelchair). Overall…I’m not at all satisfied.
  • MATTHEW AD...

    Q6 Edge® Power Chair Reviews

    (Oct 26, 2014)
    Category: Quantum Rehab® Reviews My son's power chair is 13 months old and one of his motors has gone out already. The covering on the foot plates are peeling off, the coverings on the whole chair are coming off. Had to replace the controller after vacation in the Keys because the glue melted off the face plate and the controller stopped working. It did not sit in direct sunlight. It is not covered under warranty.
  • David Wills

    Q6 Edge® Power Chair Reviews

    (Oct 22, 2014)
    Category: Quantum Rehab® Reviews I have had my Q6 now for a year. I like it & I don't like it. I started off in a tdx-sp and that one was a good chair had its problems with claiming. The q6 can climb up and over things better. My problem is I have had my motors changed because one went out. Now there are bolts braking and one of the shocks are broke. Having problems getting the service done on the chair. I don't like the way the joystick can be adjusted the tdx es was much nicer. All in all its a good chair just to mine problems with in the first year. Until I know they get the chair right I will not tell any one to get one. I've been waiting three months now for a rear shock thru my provider I am fixing my shock every other week and it is getting old. Now for the broken bolt in my front shock it seams that they don't keep them on hand and I was with out my chair for one week. So I went to one of the stores here in town and got a bolt that will work for now so I can get out of the house and go to appointments and stuff. Not real happy with my provider.
  • Jason Gunzer

    Q6 Edge® Power Chair Reviews

    (Oct 18, 2014)
    Category: Quantum Rehab® Reviews I recently recieved a new q6, and it will not drive straight. As i use a single switch scanner having to correct 15 times to go down a 10 ft long hallway is hell. My invacare tdx5 had none of these issues and I may be unable to use my new chair at all and the state doesn't do returns. I couldn't be less happy
  • Edward Joy...

    Q6 Edge® HD Power Chair Reviews

    (Oct 8, 2014)
    Category: Quantum Rehab® Reviews This may be a premature review as I have only owned the Q6 Edge® HD for a month. My previous chair was a Pride Jazzy 1170xl for the last 10 years. So far the issues I read about are mainly due to the company who set it up to begin with. These come to the dealers in pieces, and have to be put together at their shops. If you don't have a good mechanic putting it together you will have problems. Since I have been in a wheelchair for 10 years now I know what to look for, what questions to ask when there are problems, and how to get the dealers to look into what could be trouble spots. Don't be afraid to question anything you don't understand. That being said, I hope this new chair will last as long as my other (and it's still running). Read your manual, check out things that don't seem right like squeaks or anything that seems loose, charge it every day / night by referencing charging procedures in the manual. Have it tightened when something is loose such as the arms, tilt or recline, cushions, seat pans, and if you do get a problem part, motor, wire, etc... Call your service provider. They are responsible for taking care of your chair as much as you are. In conclusion I hope all of the people on this board that are having problems get them fixed in a timely manner. I know it is a problem to find a good shop these days with all the new rules, let's hope those change for the better. My best to all. UPDATE 12/12/2014 Well here we are a little over 2 months use and still no problems with the chair. I can't believe the problems some of you are having with your equipment. I have noticed that many have been supplied by the V.A. and I am wondering if you had a seating specialist, and proper doctors fit you during the process of having the chair built. I have a solid pan seat with TRU-Balance 3 HD Power Tilt seating system and it hasn't had any problems. I also have the cup holder which hasn't broken either? I find it quite functional! I don't care about colors either as long as the mechanical components work. My 10 year old Jazzy 1170 XL is still going strong and I will be donating it soon. It still looks brand new. Many of the posts I read on here (not just the Q6 H.D. forum) have people saying that they have been through 2-3 Wheelchairs in the last 5 years with some stating the chair didn't even last them a year. Either your provider built it wrong, or you are not taking care of it. So many nit picking about the little things that can be handled by your provider. Meanwhile I waited just shy of 6 years to get my new chair due to all the changes in the Medicare bidding process. Did any of you actually have to pay out of pocket like I did for your chair? You do the math 20% of 30,000.00 is what? That's right 6 Grand. Maybe that is why I get involved with the building process, and take care of my equipment. Instead of yelling at the moderators on this board, perhaps you should be yelling at the company that provided the chair and didn't get it right while building it, or yelling at yourself for not taking care of it. My Rep has been out twice at my request to adjust acceleration/breaking, and a seat cushion adjustment. I seem to have no problem getting the providing company to tweak my chair the way I want it. Why is it that so many others do? There are lemon laws on the books for those of you that really did get a piece of junk, but I think that Pride would take care of the issue before it ever went that far, or at least intercede with your provider on your behalf. No I don't work for Pride, Quantum or any part of the company who makes these chairs. Just wanted to point out that perhaps some should try looking to themselves for solutions, and maybe getting something free of charge doesn't mean you don't have to take care of it.
  • Tracy Radf...

    Q6 Edge® HD Power Chair Reviews

    (Sep 14, 2014)
    Category: Quantum Rehab® Reviews The only thing I can say is it looks good. Sadly, from day 1 it has been nothing but trouble. It isn't even one year old and has had to have tech help regarding it not working. I'm waiting for someone to call me back right now regarding it being completely dead. I am getting no help. It has been weeks. The joystick, even after being fixed still has too much play and I get nothing when plugged in or not. Just a red flashing light on the charger. And no, it has not been over or under charged. It is just dead after being fully charged! I'm ready to send it back!! And most likely will!!!
  • JOHNMARK B...

    Q6 Edge® HD Power Chair Reviews

    (Sep 9, 2014)
    Category: Quantum Rehab® Reviews Oct.21, 2013 To whom it may concern, I am writing you this letter in reference to the power wheelchair that I took in delivery from your company a couple of years ago. This power wheelchair is my only source of ambulation. I was instructed to inform your power wheelchair repair department of the many mechanical failures on my Q6 edge power wheelchair that I have had for approximately 2 years. These mechanical failures have been occurring and reoccurring for the past year and I will list these failures. When I am mechanically raised from a supine position to a seated position, the chair stops mechanically operating. I visualize a green flashing light on the control stick pedestal. I must turn off the power wheelchair for an undetermined amount of time and apparently the power chair resets itself. When I mechanically tilt the chair back, my power wheelchair flashes an idle mode message on the screen to my right. A green light on the left side of the control stick pedestal flashes and I am unable to move the chair. (I want to know if the idle mode message can be disabled so that there will be one less problem for me to worry about.) When I turn on my power wheelchair sporadically I get a message on the screen to my right side that the control stick/ joy stick is not centered. I then have jostle the control stick and turn the power wheelchair off. Then when I turn it on I will see if I get the same massage, if I do I must repeat the previous steps until the red lights on the control pedestal are not flashing and I have two steady green lights on the control stick pedestal. Most recently, I experienced viewing a message on the screen to my right side that there is a defect with my Q6 edge power wheelchair and it shuts itself off. The last mechanical failure concerning the defect with the power wheelchair occurred right before a religious obligation and commitment that I had. I was unable to fulfill that commitment as previously planned. When my Q6 edge power wheelchair was initially been ordered and custom fit for me, I was assured by the female technician that this was a reliable power wheelchair that is not in the repair shop often. I have lost confidence in this power wheelchair and the reassurances that I have received from various technicians and professionals who are knowledgeable about my particular Q6 edge power wheelchair. In conclusion, I do not want to be placed in jeopardy that could possibly be fatal to me because my Q6 edge power wheelchair fails to operate at a critical time. I believe my particular Q6 edge power wheelchair is a defective power wheelchair and needs to be replaced by a new and well tested power wheelchair. April 2014, my Q6 edge had to go in for service for a fifth time since I received it brand new Jan. 2012. The harness multiplier box was replace in April and now it has to be replaced again.
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