Latest Reviews

  • Q6 Edge® HD Power Chair Reviews

    (Aug 17, 2016)
    Category: Quantum Rehab® Reviews I've had several problems similar to other users', including the joystick response delay and poor steering, the footrest pads that peel off and the thigh pads that tear and wear out almost immediately. however, my most serious and expensive problem is with the seat connection system. My Q6 has tilt, recline and seat elevation functions, and the seat is attached to the base with two small-diameter fully-threaded bolts (I don't know why they're not called "screws") connecting the seat assembly to the actuator in the base, and above them, two larger bolts attaching the seat pan to the supports above the actuator. The chair is two years old, and for the THIRD TIME!, the lower, threaded bolts have sheared off just below the countersunk heads. These cannot be drilled out and replaced, so the entire seat-and-actuator assembly has to be replaced at a cost of $2500+ each time! My current provider says that according to Quantum, I must be "abusing" the chair, by leaning too far over the armrest, by leaning my weight on the armrest ( I have the transfer arms!) or too far forward, or by throwing myself into the chair. Therefore, Quantum is not responsible for the cost of replacement.
    I am an active wheelchair user with moderate upper extremity weakness and severe lower-extremity weakness due to post-polio syndrome, despite which I live alone, do my own light housekeeping and food preparation, laundry, cleaning the cat litter box, light shopping, etc. Yes, I lean over my feet to pick things up, clean the cat box, pick up my laundry basked, put on my socks... and also lean over the armrest to reach things on my kitchen counter or desk, and use the TRANSFER ARMS to transfer. Silly me! My provider believes these bolts are made with an inferior, low-steel-content alloy; I don't know. All I know is that I can no longer afford to keep replacing this seat assembly; I've already spend a third of the cost of the entire chair, and Medicare won't allow me another chair for three more years, so I s*** out of luck.

    My evaluation, as an occupational therapist as well as a 26-year power wheelchair user, is that this chair is not designed for active users. It may be fine for someone with complete tetraplegia and full-time caregivers who do their transfers (preferably with a Hoyer lift) and all instrumental ADLs, but that's not me. This Q^ is my third Pride Mobility chair (previously a Jazzy and a Quickie P100), bit it will be my last.
  • Q6 Edge® 2.0 Power Chair Reviews

    (Aug 8, 2016)
    Category: Quantum Rehab® Reviews I don't know how Quantum can produce such junk and still be on the market. I got my Q6 Edge 2.0 in February. I've had more problems with it than any other chair I've had in my life. I wish I had read the reviews beforehand. The back is uncomfortable. They put more foam in it, different blocks and wedges in it to position me. The blocks poke me in the back. I asked for a contoured aftermarket back. The arm fell off in the first week. They can't support my weight so they put supports in the front of them. Now the arms are wobbly. I've lost all my independence because I can't put the armrest support in the receptacle. I don't even have 250 miles on it and I'm putting it in the garage. I'm now using the chair that I hated. It feels like a Cadillac compared to the Quantum. Now i have to wait another 4 1/2 years before I can get a new one. I'm going to call medicare and the BBB.
  • Q6 Edge® X Reviews

    (Jul 28, 2016)
    Category: Quantum Rehab® Reviews I have gotten a Q6 edge I level chair at the end on December 2015. Since then BOTH motors have been replaced. Then less than a month I started have these LOUD wire noise, sounds like it being pulled to end and ready to pop. I have video of sound. They came and picked it up about 3 weeks later. Well the sound went away, it made a huge POP and no more sound. Now it feels like I am driving a dry riverbed. The repair place called today and game me a lame excuse that my rear caster has hair and carpet fibers in the bearings and I have to pay. REALLY??? How did I get convinced that this is a great chair and for $25k (price of a car) and they now tell me not to use it on carpet. REALLY??? I only use my chair in my house (cant afford ramp or new van). I just cry knowing I am stuck with this chair for 4 years. All my chairs I bought second hand and they ALL lasted for more then 3 years or more without ONE issue. So how does a chair that costs as much as a car BREAK so much and so often? I am really sad that the tech guys think this horrible wire sound is a caster. I went from being so happy to so sad in 7 months of owning this chair. When the 2nd motor broke they did not even bring a loaner chair cuz they assumed I was lying about the motor not working. So when they came to see chair they realized it was the motor and THEY hed me keep using it for 2 months with a broken motor. After that repair, it got worse (squeaking, stops 6 inches after stick is in middle, weird wire noise, clicking noises, wheels sounds and feel like monster truck tires). I don't know who to talk to about this. The tech guy said they are not made for use on carpet. OMG I told them I would be only using in my house (which had 20 yr old carpet) and now they want me to change my flooring. Come on....It should say somewhere DO NOT use on carpet. uggg. Why is no one believing me that something somewhere is going to snap and I will be stranded in a broken chair. PLESE HELP.....ANYONE. If anyone has the same scary wire sound let me know so I can direct them to the actual problem. Thank you. I am pretty sure this chair is a lemon and should be fully replaced with a new one.
  • Q6 Edge® X Reviews

    (Jul 25, 2016)
    Category: Quantum Rehab® Reviews Monica Simon: Could you please send me a friend request. I want to answer your email requesting information on my Quantum Q6 Edge. This is Kathleen Mears. I had to create a new identity because I forgot my password and tried to request an auto generated link to reset it – but never got it. I set up the account on my desktop PC and am using my laptop presently. Please contact me. Otherwise, I will use my desktop PCs identity. Thanks.
  • Q6 Edge® Power Chair Reviews

    (Jul 22, 2016)
    Category: Quantum Rehab® Reviews My chair went into idle mode and I don't know what to do to get it off . I need help.
  • Q6 Edge® X Reviews

    (Jul 22, 2016)
    Category: Quantum Rehab® Reviews My Quantum Q6 Edge had to be adapted by the vendor for my function. Initially, I've could not reach the joystick. But, the vendor says he cannot modify the chair so that the joystick is lower or my left arm rest is higher. I've had to learn to use the joystick a totally different way – – after 20 years using a power chair pushing with my left ring finger.

    Unfortunately, because I have difficulty raising my wrist – and because the chair seems jerky compared to an Invacare – I hit my right leg above the shin and bruised it very badly a month ago. The vendor came and adjusted the speed and sensitivity a bit. But the chair is still jerky.

    I wonder if anything can be done to lower the joystick or raise the armrest so that my left hand does not fall on the joystick accidentally. I am having a lot of difficulty. The casters on the chair in the rear cause it to swing really quickly.

    I find the joystick difficult to use and the chair difficult to control. I live in a nursing home and must wait for the vendor to come to me. This power chair is scaring me.
  • Q6 Edge® 2.0 Power Chair Reviews

    (Jul 7, 2016)
    Category: Quantum Rehab® Reviews Hi. I just have some questions. I'm getting this chair in a few months. What is the range of the chair on a full charge? Will the chair fit on van lifts? Thanks!
  • Q6 Edge® Power Chair Reviews

    (Jul 4, 2016)
    Category: Quantum Rehab® Reviews I have had my Q6 Edge since October and between the provider of my chair, the pride rep and the constant calls for trying to get support, I've never wanted to throw this chair off a cliff. It's uncomfortable.

    When I first got it, I noticed that when the tilt lifts, it stays slightly slanted to the right. It took a few months to get anyone to even come out and look at it with a Pride Rep. That was in January when they finally came out and notice that it's not level. It's now July, I found out in May that the Pride rep didn't even order the parts necessary. Apparently finally getting that in this next week (hopefully).

    The battery is supposed to be 13 mile radius, but it varies from 5 miles to maybe 8 miles from day to day. I have talked to people in other brand chairs and scooters that get 20-40 miles. I don't understand why batteries have such short mileage. I can only go to one place at a time and I have to worry about running out of battery before I got home. One day I will go to my transit train place, use one bar and the next day do the same trip and lose none, then another day use 3. Same charging, same run around the house and fully charged before I leave. I literally have no life because I never know if I'm going to have battery or if I am going to have a place to charge (some places I would like to go to, have no charging).

    I was told never to ride the chair with it tilted, even slightly. The chair is killer on my back, there is no lumbar support, it's just flat in the back. I have a horrible time tolerating that and the sciatic nerve pain, the leg pain and all it causes. My seat cushion comes from the provider and I'm not a light person but under 300 pounds. I literally cannot sit in this chair, I have to avoid going places, I can't go to anywhere far away, I can't rely on the chair.

    I can't attach anything to this chair, the cup holder was cheap and it broke, $30 bucks for a small piece of plastic is stupidly ridiculous. This chair costing $19k is horrible. The warranty is only a year and nothing is getting done, can't barley use the chair, it's uncomfortable, the battery sucks... all for a chair that cost more than my car brand new. Can't fold it down to put it in a car back.

    I never hated being new to a wheelchair in my life as much as I have since I got this chair. I was hoping since I am in a permanent situation that at least, I would be able to physically be somewhat half way comfortable. This gives me unbearable back pain and is causing more medical situations than it should be. It sucks I am stuck with it. You would think, a company that specializes in this type of equipment, with all the technology out now and for this horrendous cost that this chair would be better, the provider would be a bit more helpful and I wouldn't have to have back pain for a problem with my legs/feet.
  • Q6 Edge® Power Chair Reviews

    (Jun 27, 2016)
    Category: Quantum Rehab® Reviews This q6 edge is a cheap useless uncontrollable piece off junk that should not even be on the market! It is also very dangerous and quite slow with a short batter life as well as having low mileage range! These people need to be put out of business as soon as possible for sure ...! I hate mine and have nothing but problems with it from day one! I wish that I was still in a Quickie!
  • Q6 Edge® 2.0 Power Chair Reviews

    (Jun 21, 2016)
    Category: Quantum Rehab® Reviews I got my q6 EDGE 2.0 4-11-2016, and straight away have problems. I get about 6 miles out of a full charge, it stalls and I have too turn off and on agin to continue after going over little bumps(1&1/2 inch. in sidewalk) the chair starts out fast but quickly loses speed. I weigh 225 lbs. I just cant wait for the next 5 years to go by!!! it sure looks good though,
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Quantum Rehab® Reviews

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  • Q6 Edge® 2.0 Power Chair Reviews Q6 Edge® 2.0 Power Chair Reviews With features like standard 6 mph motors and advanced responsiveness, the Q6 Edge® 2.0 Power Chair from Quantum Rehab® is engineered to meet the performance needs of the most active user. The Q6 Edge 2.0 accepts a complete range of ...
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